Pull the paper tray completely out of the machine and remove the paper from the paper tray.ī. Check that paper is loaded into the paper tray correctly.Ī. If problem continues, continue to next step.Ħ. NOTE: If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover.ĥ. If the fuser rollers are not damaged, continue to next step.
If the fuser rollers appear damaged, go to step 10. When removing stuck paper from in between fuser rollers be careful as the area or the rollers might be extremely hot if the machine has just been recently used. If you find a paper stuck, very carefully remove it. Check in between the two fuser rollers and see if you see any damage to the rollers or if there is any paper stuck. The black roller should have smooth even black coating. Once you see the orange roller look above it to locate the black roller. Look into the machine to locate the two fuser rollers. Lift these levers to the original position before pulling the blue tabs down.ģ. NOTE: If the envelope levers inside the back cover are pulled down to the envelope position. Pull the blue tabs at the left and right sides toward you and fold down the fuser cover.
Wait for the machine to cool down before you touch the internal parts of the machine.Ģ. NOTE: After you have just used the machine, some internal parts of the machine will be extremely hot. If the printed pages wrinkle or crease, follow the steps below.
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